Community Safety Standards

Harassment and Threats

Do not:

• Threaten, intimidate, stalk, blackmail, or encourage violence or self-harm.
• Repeatedly contact someone after being told to stop or after being blocked.
• Target a person with degrading abuse based on protected or personal characteristics.
• Publish private identifying information to frighten, punish, or endanger someone.

Ordinary disagreement, criticism, or a single impolite comment may not justify account action unless it includes another violation.

Spam and Unwanted Contact

• Do not send repetitive, bulk, automated, or irrelevant messages.
• Do not evade another user's block or contact restriction.
• Do not use TownChirp primarily to redirect users to unrelated products, websites, or services.

Scams and Fraud

• Do not misrepresent identity, qualifications, affiliation, services, pricing, payment, or job details.
• Do not request payment, credentials, verification codes, or personal information through deception.
• Do not post fake jobs, fake reviews, counterfeit documents, phishing links, or fraudulent offers.
• Do not use another person's account, identity, work, or business information without authorization.

Sexual and Intimate Content

• Do not sexually exploit, solicit, groom, or endanger a child.
• Do not create, request, possess, distribute, or threaten to distribute child sexual abuse material.
• Do not share or threaten to share an intimate image without the depicted person's consent.
• Do not offer or solicit sexual services or send unwanted sexual content through TownChirp.

TownChirp may preserve and report apparent child sexual exploitation as required by law. A person depicted in intimate content, or an authorized representative, can use our dedicated removal process whether or not they have a TownChirp account.

Immediate Danger and Self-Harm

Do not make credible threats of violence, encourage suicide or self-harm, facilitate trafficking or abduction, or use TownChirp to plan imminent serious harm.

TownChirp is not an emergency service. An in-app report does not contact police or emergency services. If anyone may be in immediate danger, call 911 or the appropriate local emergency service.

Other Prohibited Conduct

Do not use TownChirp for unlawful goods or services, exploitation, hate-based attacks, impersonation, malicious software, theft, or conduct that creates a material safety risk for users or the public.

Reporting, Blocking, and Privacy

Users may report a user, message, post, profile, or job and may block another user. Reports are allegations and do not guarantee removal or account action. TownChirp reviews relevant content and context and ordinarily does not reveal the reporter's identity to the reported user. Exceptions may apply when disclosure is required by law, necessary for a fair appeal, or described in the Privacy Policy.

Do not submit deliberately false, retaliatory, or abusive reports.

Enforcement and Appeals

TownChirp considers the evidence, severity, apparent intent, repetition, risk of harm, prior confirmed violations, and applicable law. Actions may include education or a warning, content removal, feature restrictions, temporary suspension, permanent account termination, evidence preservation, or legally authorized disclosure.

A severe first violation may result in permanent removal. Repeated lower-level violations may result in progressively stronger restrictions. The number of reports alone does not establish a violation.

When safety and law permit, TownChirp will identify the policy category behind an account action and provide a reasonable way to appeal. An appeal is reviewed using the available evidence and these Standards.

Related Policies and Contact

These Standards supplement the Terms of Service and Privacy Policy. Questions may be sent to legal@townchirp.com.